Privacy Policy

Information you provide.When you contact us, submit a form (such as a property inquiry, “request a tour,” or home-value request), create an account, call or text us, or email us, we may collect your name, email address, phone number, mailing address, the property or neighborhoods you’re interested in, and the contents of your message.

How we collect it. We collect this information through our website forms, by telephone, by text message (SMS), by email, and through any other communications you have with us or our agents.

Information collected automatically. When you use the site we may automatically collect your IP address, device and browser type, pages viewed, referring pages, and similar usage data through cookies and analytics tools (such as Google Analytics).

Information from third parties. Property listing data is provided by the Staten Island Multiple Listing Service, Inc. (SIBOR MLS) and other real estate data sources.

• Respond to your inquiries, schedule showings/tours, and provide listings, market analyses, and other services you request.
• Contact you and send you updates and marketing communications — including new listings, price changes, market updates, events, and promotions — by phone call, email, and text message (SMS).
• Operate, maintain, analyze, and improve our website and services.
• Detect and prevent fraud or misuse and comply with our legal obligations.

By providing your phone number or email address to us (including through a form on this website), you agree that Neuhaus Realty Inc. and its agents may contact you by phone call, text/SMS message, and email, including for marketing purposes and including through automated or autodialing technology. Consent to receive marketing messages is not a condition of purchasing or renting any property. Message and data rates may apply, and message frequency may vary.

You can opt out at any time:

• Reply STOP to any text message to stop texts (reply HELP for help).
• Click the unsubscribe link in any marketing email.
• Call us at 718-979-3400 or email [email protected] and ask to be removed from calls, texts, and/or email.

We will honor opt-out requests within a reasonable time. You may still receive non-marketing messages necessary to complete a transaction or respond to a request you initiated.

We use cookies and similar technologies, and analytics services such as Google Analytics, to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings; some features may not function properly if cookies are disabled.

We do not sell your personal information. We may share it with:

• Our agents and staff who assist with your request.
• Service providers who work on our behalf (for example, hosting, email and text-messaging platforms, analytics, and customer-relationship tools), under obligations to protect your information.
• The MLS and other real estate professionals as needed to provide services.
• Authorities or others when required by law or to protect rights, safety, or property.

We retain personal information for as long as needed to provide our services and for legitimate business or legal purposes. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

You may request to access, correct, or delete the personal information we hold about you, or opt out of marketing, by contacting us at 718-979-3400 or [email protected]. We will respond consistent with applicable law.

Neuhaus Realty Inc. is committed to making its website and services accessible to everyone, including people with disabilities. If you have a disability and need assistance accessing this website, a property listing, or any information or document — or need that information provided in an alternative format — please contact us at 718-979-3400 or [email protected], and we will work with you to provide the information, accommodation, or assistance you need.

Our website is not directed to children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes are effective when posted, and the “Last updated” date above will reflect the most recent revision.

Neuhaus Realty Inc.
3171 Richmond Rd, Staten Island, NY 10306
Phone: 718-979-3400
Email: [email protected]